Privacy Policy (update 24.05.2018)
The privacy of personal data and thus your privacy is taken very seriously by us. This policy like to explain which data we store, how we use it and what it means for you. We take your privacy extremely seriously, and we never sell lists or email addresses.
Our websites may contain links to websites of other providers to which the privacy policy does not extend. We have no control over their operators adhering to the privacy policy.
What information is collected and for what purpose?
To complete any of your bookings we collect certain personal data about you and about any other person you include. The sort of personal data we are collecting are information that you provide to us via our various forms such as booking forms, liability release, preference list etc.
Your personal data, such as name, address, postal address, telephone no. etc. are then stored by us if you provide us with this information or if the information is required. This is done in particular when booking a travel arranged by us, but also by filling in a form (for example contact form, notepad or live chat), subscribing to a newsletter and participating in opinion polls. By specifying the data, you consent to their storage. Your data will be treated confidentially according to the data protection regulations.
In order to fulfill the travel or travel agency contract concluded with us, the respectively necessary personal data (such as your name, address, e-mail address, telephone number, date of birth, and personal travel preferences) will be forwarded to the service providers, e.g. Airlines, hotels, car rentals, destination agencies, travel insurance forwarded.
When you request to make a booking, depending on the arrangements, we will ask if you have any special requirements. You may give us information concerning dietary requirements, medical /health conditions, disabilities, sexual orientation, race or religion. We may ask to see and retain a copy of passport details and other identification documents if, for example, we need these details to apply for travel permits in certain countries, or for insurance reasons. This information is referred to as special categories of personal data and when you give us this information we’ll use it to try and ensure your particular needs in relation to a booking are met. We may have to share that data with our third-party partners and operators and transfer it outside the European Economic Area (EEA).
With your access to our website we collect data such as Date, time and pages accessed. These data are not merged with your personal data, but evaluated only in anonymous form. They are used exclusively for statistical purposes and for the purpose of optimizing our offer for our customers.
If you agree in the context of a booking or a newsletter subscription to use your data for the transmission of promotion information, travel information, travel news, we or a company acting on our behalf, which has been particularly committed to the protection of your data in the context of order data processing, for this purpose. A transfer to third, non-affiliated companies does not take place.
The contract text of the travel contract concluded with South East Asia Dreams will not be saved and cannot be recalled by you. However, you will receive a travel confirmation, which contains all important information about your contract. The general travel and payment conditions for the travel contracts are available for viewing and download throughout the respective travel season.
Privacy and general provisions
The collection and processing of all personal data takes place according to the German legal data protection regulations. Only such personal data will be collected and forwarded to partners, which are necessary for the processing of your trip. These and our employees have been contractually bound to secrecy on data secrecy.
Revocation and right of inspection
The further use of your personal data for advertising purposes and / or the dissemination of this data for advertising purposes, you can at any time by sending a message to South East Asia Dreams, Albachstrasse 11, 54634 Bitburg or by email to info@southeastasiadreams.com disagree.
Upon receipt of your objection, we will immediately cease further submission of advertising material including our catalog and / or no longer pass on your data for advertising purposes.
You are entitled, upon request and free of charge, to obtain information about the data you have stored. Furthermore, you have the right to correct, delete or block your data. Under certain circumstances, deletion may be precluded by statutory provisions, in particular with regard to data for billing and accounting purposes. The data will be deleted as far as and as long as the storage for the above reasons is not required. In addition, you may object to the storage of your personal data at any time - unless there are contractual or legal reasons. Simply direct your questions to info@southeastasiadreams.com
Information about our offers and services – Newsletter
We would like to inform you occasionally about our offers and services as well as those of our partners and use your personal data for this purpose. If you do not wish this, you can object to the above address.
You will receive our newsletter only after your active consent. If you wish that we no longer send you our newsletter, you can unsubscribe at any time using the "unsubscribe newsletter" link, which is included in each newsletter.
To help us keep your information current, accurate and complete, please ensure you tell us if anything needs to be changed.
Data Security
South East Asia Dreams has taken the necessary technical and organizational measures to protect your personal data from loss, destruction, manipulation and unauthorized access.
In order to secure the data transfer between your web browser and our internet system, we use the Secure Socket Layer (SSL) encryption technology.